Lord And Taylor - BAD EXPERIENCE WITH ONLINE SHOPPING
TO WHOM IT MAY CONCERN, ME AND MY HUSBAND SPENT SO MUCH TIME TO PICK OUT THE ITEMS. WHEN IT GOT TO CHECKOUT,WE WERE CANCELLING ONE OF ITEMS THEN THE SCREEN BEING WIPED OUT TOTALLY THAT NO MORE ITEMS LEFT .
WE RE DID SHOP AGAIN AND SOME ITEMS LIKE POLO SHIRTS, MEN SHIRT AND WOMEN SWIMMING SUITS WERE SOLD OUT, THEN HAD A PROBLEM TO GET THE ORDER THROUGH AND CALLED THE CUSTOMER SERVICE TO COMPLETE THE ORDER. IT IS SO RIDICULOUS THAT WE LOST 4 ITEMS WHEN WE REDID AGAIN AND SPENT MORE THAN 3 HOURS TO GET IT DONE.
MRS. CHEN
Reason of review: Order processing issue.
Lord And Taylor Pros: Clothing.
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