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TO WHOM IT MAY CONCERN, ME AND MY HUSBAND SPENT SO MUCH TIME TO PICK OUT THE ITEMS. WHEN IT GOT TO CHECKOUT,WE WERE CANCELLING ONE OF ITEMS THEN THE SCREEN BEING WIPED OUT TOTALLY THAT NO MORE ITEMS LEFT .

WE RE DID SHOP AGAIN AND SOME ITEMS LIKE POLO SHIRTS, MEN SHIRT AND WOMEN SWIMMING SUITS WERE SOLD OUT, THEN HAD A PROBLEM TO GET THE ORDER THROUGH AND CALLED THE CUSTOMER SERVICE TO COMPLETE THE ORDER. IT IS SO RIDICULOUS THAT WE LOST 4 ITEMS WHEN WE REDID AGAIN AND SPENT MORE THAN 3 HOURS TO GET IT DONE.

MRS. CHEN

Reason of review: Order processing issue.

Lord And Taylor Pros: Clothing.

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Andrick Rxb

Thank you for getting in touch with us! We're so sorry to hear about this.

Wed like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so that we may assist further.

We look forward to hearing from you so that we may turn this experience around. Thank you and have a great day!

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