Contact Lord And Taylor Customer Service
Lord And Taylor Phone Numbers and Emails
Toll-Free Number:
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(866) 465-8292Billing Support
Customer Service:
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(650) 747-8331For Text
Lord And Taylor Emails:
Contact Information
Lord And Taylor Website:
Lord And Taylor Help Center:
Corporate Office Address:
Other Info (opening hours):
Live Chat Hours:
Monday - Friday: 9:00am - 5:30pm (EST)
How Good is Lord And Taylor's Customer Service?
Summary of Lord And Taylor Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lord And Taylor?
Return/ Replace Question:
- “No return label provided”
- “Return”
- “Exchange issue”
Shipping and Delivery Question:
- “Tracking package”
- “Order not delivered”
- “Did not receive order”
Request for Information Question:
- “I would like to talk about my order”
- “To check on an order.”
- “No confirmation email”
Payments and Charges Question:
- “Double payment on order”
- “Mistake on bill”
- “In re to promo code”
Refund Question:
- “Refund for order that should have shipped but has not”
- “Was promised a partial refund”
- “To get my refund”
Activation/ Cancellation Question:
- “A cancelled order that I didn't cancel”
- “Online order cancelled”
- “I need to cancel a order”
Cards Question:
- “Lost card”
- “My non expired gift card”
- “About gift card”
Product/ Service Question:
- “The phone numbers provided were not working numbers”
- “Broken dishes”
- “Damaged item”
Staff Question:
- “Customer service regarding my orders”
- “Customer Service”
- “Need to call to customer service. Have text a couple of times.”
Account Question:
- “Get my balance”
- “False misleading subscription- mad”
- “I like to pay but I can't log in”
Website/ Application Question:
- “I tried to apply a code at checkout and was unsuccessful. I chatted with somebody on the website but never heard back from them.”
- “Can't find purchase on site”
- “Order online”
Employment Question:
- “Obtaining copy of W2”
- “Employment record”
- “For my 401k”
Other Question:
- “My order didn't arrive. A88QPKPHX”
- “Order issue”
- “Orders incomplete”
About
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Online store Lord and Taylor sells shoes, handbags, jewelry, fragrances, men's and women's apparel, gifts, kid's goods and beauty items. The spectrum of brands can be detailed on the main page of the corporate site. Online shopping at this site gives customers opportunities of making purchases at discount prices. The company exists not only in the form of online store but is also represented by local shops which can be founded in several American states. In order to execute customer service, Lord and Taylor has an available live chat and communicates with clients in the mail form, feedback form or through some other means. The company is known for its credit solutions which are given to the interested customers and gift cards which foresee special bonuses which can be spent on the shopping on the site.
Lord And Taylor is ranked 1090 out of 4781 in Footwear and Clothing category
USA
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