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I bought a $250 dollars prom dress for my daughter at Lord Taylor King of Prussia PA, the dress needed to be fitted so they kept it for alteration. I paid for it and one week later I came to pick it up, the dress had disappeared from the alteration department, in other words the dress I bought vanished.

So the employee got another one from the store and said to come back in another week. My dress was stolen from a Lord and Taylor employee what a shame, not only they disrespect their customers but their steal from them.

Monetary Loss: $250.

Company wrote 0 private and 1 public responses to the review from Nov 27, 2013.
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I have often wondered why people that need special occasion dresses can't find one that is can't find one that fits that they like, without needing alterations.

Washington, District Of Columbia, United States #748943

How the *** were you disrespected

Los Angeles, California, United States #748843

Do you know that it was stolen, and not just misplaced? How are you out $250? They got you another one.

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