Lord And Taylor - Dressing Rooms!
I went to the King of Prussia store last Saturday evening to purchase a cocktail dress.I chose a few to try and on and went into the Fitting Room.
From there, my experience was downhill. There were multiple empty dressing rooms -- well, empty of shoppers -- but none fit to try on clothes. Clothes were stacked on every hook and chair with no place to put my clothes or the ones I wanted to try on. The floors were dirty.
The cleanest was the handicap room. What was really appalling was that when I sat on the bench in the handicap room, the bench pulled away from the wall and sagged! Needless to say, I did not stay to try on my dresses.
And, by the way, right outside of the dressing room was a cash register with a person sitting doing nothing.See photos.
I liked: None.
I didn't like: Lack of care for consumers.
Review #884346 is a subjective opinion of a user.