I was in the shoe dept a waiting for help I ask the sales associate if she could check if they have two pairs of shoe in my size. Well I never expected the answer I received " honey, your at the end of the rainbow " the department was a mess.
I walked out and went to Macy's and found what I was looking for. I never experienced anything like that ever in any store.
Product or Service Mentioned: Lord And Taylor Sales Representative.
Reason of review: Poor customer service.