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I was in the shoe dept a waiting for help I ask the sales associate if she could check if they have two pairs of shoe in my size. Well I never expected the answer I received " honey, your at the end of the rainbow " the department was a mess.

I walked out and went to Macy's and found what I was looking for. I never experienced anything like that ever in any store.

Review about: Lord And Taylor Sales Representative.

Reason of review: Poor customer service.

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LTCustomerRelations
#1435266
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this.

We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so that we may assist further.

We look forward to hearing from you so that we may turn this experience around. Thank you and have a great day!

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