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2.6

I retruned 2 orders and never got a refund. After numerous calls and emails and afer couple years went by, they agree to offer refund for 1 order, but refuse to call me tomverify credit card number the refund was processed since i have closed my accounts that i used to purchased.

After few calls and numerous emails and few days i havent heard back from anyone. There is nomrecord of returns or adjustments on the account i have setup with Lord & Taylor like other reputable online webistes such as Amazon, Gymboree, Gap, etc, I am very frustrated as they owe me more $250.

Reason of review: Return, Exchange or Cancellation Policy.

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Andrick Rxb

Thank you for getting in touch with us! We're so sorry to hear about this.

Weโ€™d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so that we may assist further.

We look forward to hearing from you so that we may turn this experience around. Thank you and have a great day!

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