Product: Lord And Taylor Sales Representative Clear all filters (11 of 11 reviews match)
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Wednesday, August 17th shopping experience at Burlington Mall & Natick Mall Lord & Taylor. Burlington Mall: The unfriendly sales man was not unable to find a shoe that I wanted and he quickly said there's a 50/50 chance you might get it at another location. I asked him...
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LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. Wed like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so tha...

Product
Lord And Taylor Sales Representative
#1088671
Lord& Taylor cheated me $350 dollars by their unprofessional customer service, now I only want to say, never ever trust their representatives again, everyone will give you a different answer and the last one will make you pay for their careless.Here is what happened: I...
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LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

1.0
Product
Lord And Taylor Sales Representative
#1057352
The shoe section at Garden State Plaza Lord and Taylor had terrible customer service. It took so long to get the attention of a sales associate in bringing a certain shoe in my size. When the store did not have the shoe in my size, the sales associate then when on to...
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LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

3.9
Product
Lord And Taylor Sales Representative
#1049505
I spend a lot of money at lord and Taylor And have never had problems with the service but at my most recent visit, a worker of the name Nadia, at around 2:40pm, was extremely rude to my daughter and I. She refused to help me and told me to to a different department....
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LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

4.8
Product
Lord And Taylor Sales Representative
#1031736
I bought a very expensive pair of boots the other day, and the sales girl was pretty rude and unhelpful.In fact, she was practically trying to talk me OUT of buying them, telling me how they were "so old" and that they were last years model! They are beautiful and...
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Anonymous
Anonymous

Is it normal procedure to have the employees, whether hired for temporary holiday season and in general, for them to have an open romantic relationship? I have noticed this m...

Anonymous
Anonymous

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

4.5
Product
Lord And Taylor Sales Representative
#1017608
Ms.Minton helped me formulate a body care line and then a skin care line. I have sold to major department stores with her assistance. She was always right behind me. She was easily contacted. I couldn't recommend her enough. She is knowledgeable, connected and she...
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4.4
Product
Lord And Taylor Sales Representative
I liked
  • Availability
  • Honest
  • Expert
I didn't like
  • She was delightful
#1010683
I returned the wrong dress back to the Boston Location. During the process, they made me go to 4 different counters to get this dress return! Since I paid via PayPal, they instructed me to go to another counter to get my cash back!!!' 5 counters total!!! Then the...
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LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

1.5
Product
Lord And Taylor Sales Representative
#988793
My mother was told by an associate that she would not help her because she doesn't speak English. When I ask to speak with a manager, he asked me to leave and come back tomorrow when I'm calm. I didn't even raise my voice and you can see it on camera.
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LTCustomerRelations
LTCustomerRelations
Lord And Taylor Verified Representative

Thank you for getting in touch with us! We're so sorry to hear about this. We’d like to help make this right. Please contact us at ltstorecorpissues@hbc.com with details so th...

Product
Lord And Taylor Sales Representative
#987305
Whatever I chose to buy I am the customer and as the saying goes "The customer is always right" and if you are treated in this way , good luck having customers coming back to your store!! If Lord and Taylor wants to keep up their reputation as a quality store...
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Product
Lord And Taylor Sales Representative
#902174
I bought a work dress for a little over $100 in the New York City store to wear the next day at work. I was staying in the city overnight and had no clothes with me for the next day of work. After I paid for the dress, the sales woman insisted on putting on this...
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Product
Lord And Taylor Sales Representative
#879939