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Lord And Taylor - Sucked and I need my money refunded

Only got half my money refunded.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1423793
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Lord And Taylor - Ur company sucks!!?

I ordered two hoodies rthey were wrong sizes so I sent back both hoodies. Ur company only refunded me for one hoodie. Proof ur company sicks
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
#1423792
I spent over an hour attempting to place an order for my wife or undergarments. Tried to sign up as guest to avoid password as I couldnt remember it. No no....no luck. System required to ask for a link with temp password to gain access to ordering. You guessed...
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Company wrote 0 public responses to the review from 2 days ago.
#1423616
Im done shopping here. Ordered a package that was never delivered to me. Called first time they told me to wait and ask my neighbors?! Called back and they said i have to file a police report and then fax it to them and THEN they will tske action. Another time, i...
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Company wrote 0 public responses to the review from Dec 10.
1.6
#1420286
Ordered a Cole Haan jacket several weeks ago in a size medium. Package arrived after a week or so, and I had been sent an XS!!! Returned package via Fed Ex the very next day. Still awaiting for a refund, have called customer service 4 times and not one person has been...
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Company wrote 0 public responses to the review from Dec 04.
#1415413
It was my first time ordering with Lord And Taylor and I had ordered two boots from them and when I got them today , I got SOMETHING COMPLETELY different , a freaking sneaker thats not even my size . So I called them and for some reason both the phone number doesnt...
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Company wrote 0 private or public responses to the review from Dec 04.
1.0
#1415110
Online debit on card previous used not made by holder. Customer reps could tell me anything about this transaction. Call center reps in another county could not communicate. Going to bank frud dept.
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Company wrote 0 public responses to the review from Dec 04.
ThatGoose350
ThatGoose350

Lord and Taylor did something similar to me. I made two orders online totaling $321.39 and they placed a hold on funds of $462.54. They told me it was "company practice to pla...

2.5
#1414862
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Lord And Taylor - Gift cards

Call me my phone number is1 (630) 229-1150
Company wrote 0 public responses to the review from Dec 04.
#1414761
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Lord And Taylor - Gift cards

Call me my phone number is1 (630) 229-1150
Company wrote 0 public responses to the review from Dec 04.
#1414756

Contact Lord And Taylor

Mailing Address:
Lord and Taylor
250 Highland Blvd.
Wilkes-Barre , Pennsylvania 18702
United States
Phone:
(800) 223-7440
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Lord And Taylor - Company Overcharged Authorization Hold on Debit Card
Lord And Taylor - Company Overcharged Authorization Hold on Debit Card
Lord And Taylor - Company Overcharged Authorization Hold on Debit Card
I recently placed two orders with Lord and Taylor. One was on November 24th, the other on December 1st. The total charge for the two orders was $329.21. When I looked at my checking account online today, I saw that Lord & Taylor placed an authorization hold for funds...
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Company wrote 0 private or public responses to the review from Dec 03.
2.4
I liked
  • Website and prices
I didn't like
  • Customer service was awful
#1414388