Lord And Taylor - So disappointed!
I went into your store last night to purchase a dress and was appalled by the conditions of the dress dept
Clothes were thrown all over
The racks were packed
The dressing room is a disgrace
I normally do not complain but I use to shop at lord and Taylor years ago weekly and loved the experience
The quality of workers and service are horrible
They put a device on bottom of my dress like I was a thief or would wear it and then return
You need to operate like Nordstrom
If I want to return something I should be able to do without question or a plastic device attached to bottom of dress
I give your store another year and you are done
I hope I am wrong but I would never come to your store in the best mall in the country
Please get your act together
Thank you
Reason of review: Bad quality.
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