Lord And Taylor - Terrible company
They incorrectly advertised the size as a woman's and sent a children's pajama set.The return cost almost 10 dollars.
That's how they make money. They screw up the order and over charge for returns. They don't tell you their shipping label will cost you half of the purchase price. This is the worst company ever.
It needs to close its doors. We don't need another company fleecing American citizens. If a company makes the mistake the customer shouldn't have to bear the burden to correct it.
Sending a children's size 6-7 is not a women's small size 6-7.It makes me wonder if their employees can read?
Review about: Pajamas.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $10.
Preferred solution: Full refund.
I didn't like: Store experience, Onliune experience, Awful customer service, Deceptive pricing online, Return policy and mislabeling advertised item sizing.